#MG 5520 WILL NOT SCAN TO COMPUTER DRIVERS#
#MG 5520 WILL NOT SCAN TO COMPUTER UPDATE#
#MG 5520 WILL NOT SCAN TO COMPUTER DRIVER#
#MG 5520 WILL NOT SCAN TO COMPUTER WINDOWS 10#

I completely uninstalled the printer drivers, restarted the PC, then installed the drivers again using the freshly-downloaded drivers. The file date and size were precisely the same as I already had in my software archive. I just went through that process again, and got exactly the same result.Д«efore I created this thread, I downloaded the latest drivers from the Web page you suggested, but as far as I could determine they were exactly the same as were already installed.

When I performed the 'Check current version' menu entry, the printer reported: One of the first things I did after discovering that I couldn't scan from the MG5520 was to check for firmware updates.

The printer is on my WiFi network, and has been since I purchased it several years ago. The IJ Scan Utility requires the Canon-produced drivers to communicate properly with a Canon printer, and to better process the image data.Дarius, thank you for trying to help, but I've already tried everything you suggested, more than once. To answer your question, the Windows Fax and Scan is designed to work with the generic drivers that come preinstalled in Windows operating systems.

Reinstall the printer using the MG5500 series MP Driver, available at the MG5520 Drivers & Downloads page on the Canon U.S.A.

#MG 5520 WILL NOT SCAN TO COMPUTER DRIVER#

Note: Restarting the computer after uninstalling clears lingering settings that can persist driver corruption.

('Settings > Apps' or 'Settings > System > Apps & Features')

Uninstall the printer's driver and (if it's installed) the Extended Survey Program.

Remove the MG5520 from your list of available printers (Settings > Devices > Printers & Scanners > Canon MG5500 series Printer > Remove Device).

Once the firmware has been updated, try the following steps: If the printer is set to any other screen, it may respond to attempts from a computer or mobile device to scan as 'In Use'. Additionally, when controlling the scan at either a computer or mobile device, the printer will need to be on its home screen. Ensure the printer is on a network with internet access and use the directions found at this page in the Canon Knowledgebase.

#MG 5520 WILL NOT SCAN TO COMPUTER UPDATE#

Based on the error messages I've seen, I'm guessing that the problem involves a failure to communicate via WiFi, but WiFi really is the only workable option for me.ДЄs the MG5520 has been around for a long time, and operating systems have themselves been updated, you may both need to update the printer's firmware. It would be physically impossible to connect this printer to its PC via USB, so that is not a solution in my case. What do I have to do to get scanning working again? I also tried deactivating my security software to see what would happen, but that didn't help: Same error. The settings have not been changed in months, and there is no error log relating to the scanner. I have double- and triple-checked my router and my security settings (I have Webroot installed). Since the printer is not connected via USB, this was also a dead end. The Select PC screen appeared, and the only choice available was 'Local (USB)'. Then I tried using the printer's controls to scan. WLAN setting list showed Connection: Active, SSID:, Communication mode: Infrastructure. As part of the installation (from the printer), I added the printer to my WiFi network and double-checked that the settings were correct.

I downloaded the most recent driver package from the Canon Web site and re-installed the drivers and software. Printers & Scanners on the PC, I removed the device, then from Device Manager I uninstalled the printer and deleted the drivers. I did a hard reset (with the printer on, I yanked the plug then plugged it back in), and tried again. I turned the MG5520 off and back on, and tried again. When I try to use the Canon IJ Scan Utility to scan, I get the following message:

#MG 5520 WILL NOT SCAN TO COMPUTER WINDOWS 10#

I'm running Windows 10 Home, Version 1909, OS Build 18363.476. Sometime in the past couple of weeks, it lost the ability to scan. I've been using a PIXMA MG5520 to print and scan since April, 2014.

Mg 5520 will not scan to computer